ELM [I, Inc.] respects your privacy and is committed to protecting it through our compliance with this policy. We believe it is important for you to be informed of the policies, procedures, and security measures we have in place to help safeguard your personal and confidential information. We have developed this policy to help you to understand the steps we take to protect your personal information.
How We Collect Information
This policy describes the types of information we may collect from you or that you may provide when you visit the website [ELM.com] (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to information we collect:
In email, text, and other electronic messages between you and this Website when you interact with us, our affiliates, and others
On this Website
It does not apply to information collected by third-party sites (including our affiliates and subsidiaries) or content or applications that may link to or be accessible from or on this Website.
ELM© strives to keep customer information as accurate and current as possible. If you find or believe that any information in the possession of ELM© is inaccurate, incomplete, or outdated, please notify the Company by e-mail or in writing. Please include your name and address as it appears on your account statement, specify the information that you believe to be inaccurate and include accurate information. ELM© will correct any erroneous information in a timely manner.
This Company has developed strict policies and procedures to safeguard personal information. We restrict employee access to your sensitive personal information to a "need to know" basis. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic information. We educate our employees about the importance of confidentiality and customer privacy. We take appropriate disciplinary measures to enforce employee privacy responsibilities and offer secure e-mail. You should use the secure e-mail anytime you send ELM© sensitive personal information. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
Privacy for Internet Users
Our commitment to safeguard your privacy also extends to the Internet. If you are just browsing through our Website, we do not collect any personally identifiable information about you unless you voluntarily and knowingly provide us that information, such as when you send us an e-mail or fill out a request for information form. If you provide us this information, it is only used internally and in furtherance of the purpose for which it was provided.
Internet Protocol (IP) Addresses
An IP address is a number that is automatically assigned to your computer while on the Internet. Web servers, the computers that "serve up" web pages, automatically identify your computer by its IP address. When collecting information, ELM© does not link IP addresses to anything personally identifiable, which means that a user's session will be logged, but the user remains anonymous. ELM© may use IP addresses to audit the use of our site. They can and will use IP addresses to identify a user when necessary for security purposes.
What is a Cookie?
We do not disclose any nonpublic personal information about our customers, former customers, web site visitors or portal visitors to anyone, except as permitted by law.
In the future, we may disclose a portion of the aggregate user information we collect on the portal to companies that perform marketing services on our behalf.
We will provide you an opt-in or opt-out notice if required by law.
In the future we may send you e-mail notices for certain disclosures if you choose to accept electronic disclosures or statements. We may also send you e-mails to market our products and services that may be of interest to you. We will always provide you an opportunity to opt-out of these advertising promotions if required by law.
Children and Our Website
Our Website is not intended for children. We do not knowingly collect personal information from children under 18. To learn more about how to protect yourself and your child online, visit www.OnGuardOnline.gov, a Federal Trade Commission website.
Transparency in Coverage
This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.